Performance Management in the Federal Civil Service

The course emphasizes the whole-of-government approach and clarifies how PMS supports transparency, accountability, and productivity in public service.

0.0

... English
... Certificate Course
... 16 Students
... 00h 00m

Course Overview

This course provides a practical, in-depth understanding of the Three Stages of Performance Management within the Federal Civil Service framework: Planning, Monitoing, and Appraisal. Anchored on the newly adopted Performance Management System (PMS), the course equips public servants and HR professionals with the tools and knowledge to align individual goals with departmental mandates and national objectives.


Learning Objectives

Participants will explore how to:

  • Develop and sign annual performance contracts based on deliverables
  • Conduct structured monthly reviews and quarterly appraisals
  • Apply performance insights for promotions, training needs, and organizational improvement
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1.6

  • ... 496 Students
  • ... 8 Courses
  • ... 10 Reviews

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Lami

26 Dec, 2025

The appraisal management in the civil service is done in three stages: 1. Planning stage: The planning is done by both the employee and the supervisor coming into agreement as to what is the KPI. Contract of the employee. Both must sign the KPI agreement. 2. Monitoring stage: The supervisor is expected to monitor the performance of the employee under his/her supervision to ensure that everything is working as expected. During this monitoring, both of them need to open up and ensure that every grey area has been tackled to ensure good performance. 3. Appraisal stage: The appraisal must be done through mutual discussions between the supervisor and the employee. Every decision being taken by the supervisor requires the agreement of the employee being appraised. Conclusion: PMS has come to improve our performance on the Job. PMS is not only for promotion, it also used for training needs assessment and to measure the performance of the employee,the organisation and the government at large.

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  • ...

    Students

    16
  • ...

    language

    English
  • ...

    Duration

    00h 00m
  • Level

    beginner
  • ...

    Expiry period

    Lifetime
  • ...

    Certificate

    Yes
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